Data Protection

9bbd value Privacy Policy —
Your Data, Your Rights

9bbd value believes your personal data belongs entirely to you. This page explains what information we collect, why we collect it, how we store it, and what rights you have.

Updated: June 2026 Bengali Version Reading time: ~7 minutes

How We Protect Your Information

9bbd value's privacy commitment, built on 6 core principles.

Encrypted Storage

All your personal data is stored with AES-256 encryption — banking-grade security, guaranteed.

Sale Prohibited

9bbd value never sells your information to third parties. This is our unwavering commitment.

Minimal Collection

We collect only what is needed to provide our services — nothing more.

Your Controls

You always have the right to view, correct, and request deletion of your personal information.

SSL/TLS Protection

All connections to the website and app are encrypted via SSL/TLS. Your data is fully secured in transit.

Ad-Free Sharing

Your information is never shared with advertisers or marketing agencies — under any circumstances.

Summary: 9bbd value treats your privacy as its highest priority. We never sell your data, never collect more than necessary, and never use it for marketing without your consent.

1Introduction & Scope

This Privacy Policy applies to all services on the 9bbd value platform, including the website, mobile app, and other digital channels. "9bbd value", "we", or "our" refers to the entity operating this platform.

By using 9bbd value, you consent to the collection and processing of information as described in this Privacy Policy. This policy forms part of our Terms and Conditions.

Please note: This policy applies only to platforms operated by 9bbd value. Third-party links and payment providers have their own separate privacy policies.

2What Information We Collect

Information You Provide Directly

Information you provide when registering or using your account:

  • Identity Information: Full name, date of birth, nationality.
  • Contact Information: Email address, mobile number, residential address.
  • Identity Documents: A copy of your NID, passport, or driving licence for KYC verification.
  • Payment Information: Mobile banking number (bKash, Nagad, Rocket) — not your card number or PIN.

Automatically Collected Information

Information collected automatically while you use the platform:

  • Device Information: Device type, operating system, and browser version.
  • Connection Details: IP address, ISP, login time, and location.
  • Usage Data: Pages visited, game play history, and session duration.
  • Transaction Information: Deposit, withdrawal, and betting history.
Identity Information Contact Information KYC Documents Payment Information Device Data Transaction History

3How We Use Your Information

9bbd value uses your information solely for the following purposes — and nothing beyond:

Primary Purpose

  • Account Management: Registration confirmation, login verification, and account management.
  • Payment Processing: Processing deposits and completing withdrawals.
  • Service Improvement: Anonymous analytics to improve the platform experience.
  • Fraud Prevention: Detection and prevention of suspicious activity.
  • Legal Obligations: Compliance with AML (Anti-Money Laundering) regulations.

Communication Purposes

  • Transaction notifications (deposit confirmations, withdrawal completions).
  • Security alerts (unrecognized login attempts).
  • Promotional emails or SMS, with your consent.

Marketing Communications: You can opt out of promotional messages from 9bbd value at any time through your account settings.

4Who We Share Your Data With

9bbd value does not sell your data. However, limited sharing with trusted third parties may occur for operational purposes:

Permitted Sharing

  • Payment Processor: Only the necessary information is shared with bKash, Nagad, Rocket, and banks to process transactions.
  • KYC Service Provider: Licensed third parties for identity verification.
  • Game Providers: Providers such as Pragmatic Play and Evolution — for game operation only, with minimal data sharing.
  • Law Enforcement: Under a court order or a lawful demand from a regulatory authority.

Prohibited Sharing

  • Selling or sharing your data with advertisers or marketing agencies.
  • Using your personal information for any commercial purpose without your consent.
  • Sharing data with competing platforms or third-party databases.

All third parties are contractually obligated to comply with 9bbd value's privacy standards and to use the data they receive solely for the specified purpose.

5Cookies & Tracking Technologies

9bbd value uses cookies and similar technologies to enhance your platform experience.

Types of Cookies Used

  • Essential Cookies: Maintaining login sessions and security tokens — the platform cannot function without these.
  • Functional Cookies: Remembering your language preference and dark mode setting.
  • Analytics Cookies: Understanding which features are used most — on an anonymous basis.

You can manage cookies through your browser settings. Please note that disabling essential cookies may cause certain features to stop working properly.

Good to know: 9bbd value does not use tracking cookies from third-party advertising networks. Our cookies exist solely to improve your platform experience.

6Data Retention Period

9bbd value does not retain data beyond what is necessary. Retention periods for each data type are outlined below:

  • Active Account Data: For as long as your account remains active.
  • Transaction Records: Up to 5 years where required by law.
  • KYC Documents: Up to 5 years after account closure.
  • Communication Records: Up to 2 years for dispute resolution purposes.
  • Cookie Data: At session end or after a maximum of 1 year.

Once the designated retention period ends, data is securely deleted or anonymized.

7Your Data Rights

You have full control over your data at 9bbd value. The following rights are available to you at any time:

Right to Access

You may request to know what information 9bbd value holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data unless we are required to retain it by law.

Right to Restrict Processing

Request to restrict the processing of certain types of your data.

Data Portability

Request an export of your data in a machine-readable format (CSV/JSON).

Right to Object

You may object to the use of your data for specific purposes.

To exercise your rights: Email us at support@9bbdvalue.com or reach out via live chat. We'll respond within 30 business days.

8Security Measures

9bbd value follows the highest industry standards to keep your data secure. Our security layers include:

  • AES-256 Encryption: For all sensitive data at rest.
  • TLS 1.3: Latest Transport Layer Security (TLS) for all data in transit.
  • Two-Factor Authentication (2FA): An extra layer of security for account login.
  • Real-Time Monitoring: Round-the-clock monitoring of unusual login attempts.
  • Regular Audits: Regular security testing conducted by independent third parties.
  • Data Segregation: Data for different users is stored in separate systems.

In the event of a security breach, 9bbd value will notify all affected users within 72 hours.

9Children's Privacy

9bbd value strictly enforces an 18+ policy. We never knowingly collect data from anyone under the age of 18.

If we find evidence that an account was created by a minor, it will be suspended immediately and all associated data will be deleted. If you believe your child has registered an account, please contact us at support@9bbdvalue.com.

10Policy Changes & Contact

9bbd value may update this Privacy Policy as needed. For significant changes:

  • A notification will be sent to your registered email.
  • You will be asked to accept the updated policy the next time you log in to the platform.
  • The "Last Updated" date at the top of the page will be changed.

Privacy Contact

  • Email: support@9bbdvalue.com (use subject line "Privacy Request")
  • Live Chat: Via the chat button on the platform — available 24/7
  • Response Time: 24 hours for general queries, 30 business days for formal requests

Our Commitment: 9bbd value respects your right to privacy to the fullest extent. We are always ready to assist with any concerns or requests.


How Your Data Flows

Every step — from registration to secure storage — is fully transparent.

1
Data Collection

Only the information required for registration or payment is collected, over a secure SSL/TLS connection.

2
Encryption & Storage

Collected data is stored on servers secured with AES-256 encryption.

3
Limited Access

Only authorized personnel may access data for specific purposes — with a full audit trail.

4
Deleted Upon Expiry

Once the designated retention period expires, data is securely and permanently deleted.

Account & Benefits FAQs

After logging in, click the profile icon in the top right and go to the "My Account" section. There you will find two separate tabs — "Betting History" and "Transaction History". Betting History shows a full record of every sports bet and casino game — including date, amount, odds, and result. Transaction History provides a detailed breakdown of all deposits and withdrawals. You can use filters to search by specific date range or amount. 9bbd value retains records for up to 5 years, so older transactions remain accessible.

9bbd value's VIP program has five tiers — Silver, Gold, Platinum, Diamond, and Elite. Points accumulate with every bet or casino game played, and your tier is determined by your point balance. VIP members enjoy: a dedicated account manager (Gold and above), higher withdrawal limits (maximum at Diamond), monthly cashback bonuses (5%–15% based on tier), a special birthday bonus, early access to new games, and invitations to exclusive tournaments. At the Elite tier, you also receive personalized promotions and direct phone support.

Your information is secure,
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You've read the Privacy Policy — now you know exactly how well your data is protected. Get started with confidence.

AES-256 Encryption No Data Selling Licensed Platform
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